Before we get started, we need to acknowledge that most, if not all, of us do a poor job of interviewing. We don't prepare and most of our hires, outside of solid referrals, are shots in the dark.
I'm sure we have all been there. After looking through piles of resumes, we narrow it down to three or four prospects and set ourselves up for what is inevitably the most awkward 15 minutes of the week: The interview. You dread the interview because you know it's a big deal. There is real pressure not to hire someone that will disrupt your practice. In a small amount of time, you have to meet an individual (likely for the first time), ask them a few questions, and look over a piece of paper to determine if they are the right fit for your business. Yeah. It isn't easy. And how does the interviewee feel? They need a job, have likely never been in your office before, have never met you, and they might be sweating excessively. Looking at this scenario realistically, this is a recipe for disaster. Seriously, though. Does it have to be this way? The answer is no. Granted, conducting an interview will never be a completely "comfortable" experience for some of us, but a few simple steps can make the process much, much easier. For the sake of our practices, this needs to change. Below you will find five ways to prepare both you and your interviewee for a successful interview.
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With all of the advances in technology, we now have more options for intraocular lenses (IOL's) than ever before.
In addition to counseling patient expectations, choosing the right lens design is critical in providing an excellent surgical outcome. You know your patients better than anyone and have often worked with them for years to meet their visual needs. To achieve a maximal visual outcome, we need to be able to educate our patients about their options and then help guide them through the process. In doing so, we wanted to take a moment to walk through the various options. Oftentimes, the patients that end up in your office are not the ones you would expect.
They are young and seem to be doing everything they can to stay healthy. Nevertheless, something happens and they end up in our exam rooms. The challenge here is that, with a seemingly healthy patient, a diagnosis can seem more like a wild goose chase than an educated approach. You find yourself saying, "Well, it's not that. It might be this." Then it's on to the next test. The case report we are sharing today is similar. The diagnosis was challenging and it took multiple tests for us to discover what was causing the symptoms. Thankfully, we were able to find the answer and treat the patient. Dr. Trenton Cleghern is the author of this piece. He titled it, "Old Mystery Solved." This is a follow-up to last week's email on managing Millennials. If you missed it, check your inbox or (shame on you!) trash can.
In last week's email we discussed the generational changes that have resulted in challenges in the workplace. Since we aren't experts on the matter, we yielded to Simon Sinek's response to the "Millennial Question" on a taping of Inside Quest from October 29, 2016. If you'd like to watch the clip yourself, click here. In the interview, Sinek states that there are four challenges when it comes to Millennials: Parenting, technology, impatience, and environment. After breaking down these issues and their generational impact last week, we thought it would be worthwhile to discuss how we can adapt our practices and management styles to better adapt to these changes. So, let's start at the top and work our way through the list. |
AuthorThe staff and doctors at VisionAmerica are committed to providing relevant information for you, your patients and your practice. We hope you find the information in our blog post helpful. Archives
August 2019
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